Return & Exchange Policy
At Friday, we take pride in the quality and care of our fragrances.
Refunds and Exchanges
Due to quality and hygiene concerns, we currently do not offer refunds or exchanges on any fragrances.
Problem with Your Order?
Your satisfaction is very important to us. If your order arrives damaged, incorrect, or if you experience an issue with your purchase, please contact us right away at hello@fridayfragrance.com. We'll review the situation and work with you to make it right.
Damaged Item
Package arrived damaged or broken
Wrong Item
Received incorrect product
Other Issue
Something else went wrong
Friday Clip – 1 Year Warranty
What's Covered
The Friday Clip comes with a 1-year warranty from the date of purchase. If your clip breaks due to a manufacturing defect or normal use, we'll replace it at no charge.
What's Not Covered
Broken or cracked glass is not covered under this warranty. We recommend handling your glass vial with care to preserve the glass components.
To make a warranty claim, contact us at hello@fridayfragrance.com with your order number and a photo of the issue.
Why This Policy?
Our fragrances are intimate, personal products that come into direct contact with your skin. For health, safety, and hygiene reasons, we cannot accept returns or exchanges on opened or used products.
This policy helps us maintain the highest quality standards and ensures that every customer receives a fresh, untampered product.
Not Sure Which Scent Is Right for You?
Try before you commit — our Discovery size (2ml) lets you experience any Friday fragrance risk-free. It's the perfect way to find your signature scent.
Shop Discovery Size